Soledad Hess, LCSW

How evidence-based techniques translate to online care

Soledad uses evidence-based therapeutic techniques focused on practical coping and healing. One approach emphasizes trauma-informed practices - this means sessions pay attention to how past distress affects current reactions and build gradual steps to feel steadier. That work can help with panic, post-traumatic stress, and ongoing worry.

She also applies practical approaches for addictions and behavior change that focus on small, achievable steps and managing triggers. These methods help people reduce substance use, quit smoking or vaping, and regain control over habits through concrete planning and regular check-ins.

Choosing the right method is a collaborative process. The therapist will talk with the client about goals, preferences, and what feels most helpful, then try approaches that fit. Plans are adjusted over time based on what works for the person.

Online formats include video calls, phone sessions, live chat, and text-based messaging. Video is useful for in-depth conversations and working through emotions. Phone calls can fit into a busy schedule or require less bandwidth. Live chat and text messaging are handy for brief check-ins, journaling prompts, or when someone prefers writing over speaking. These options make it easier to get support around school, work, caregiving, or other commitments.