Susan O'Connell, LCSW

Licensed in Wisconsin · 35 years in practice

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Susan O'Connell is a licensed clinical social worker in Wisconsin with 35 years of experience.

License and registration

LCSW, Wisconsin
3011-123 · expires February 2027
NPI
1417046376 · national provider identifier
Years in practice
35
Languages
English

Details are as listed on the therapist's public professional profile. You can check any license with the state board and any NPI with the national registry.

About Susan

Susan O'Connell is a licensed clinical social worker in Wisconsin with 35 years of experience. She began her career focused on addictions and broadened her practice to include depression, stress, anxiety, grief, and chronic medical issues. Her work often includes support for caregiver strain and compassion fatigue.

She uses practical steps and clear plans to help people move forward. She meets people where they are and helps them identify strengths they can build on.

Background and approach

Sessions can include education and homework tailored to the person's goals. She aims to make reaching out feel less overwhelming and to reduce the sense of doing it alone. Her practice draws heavily on Cognitive Behavioral Therapy to help people notice and change unhelpful thoughts and behaviors.

She also uses Client-Centered Therapy to follow each person's lead and Solution-Focused Therapy to create small, doable steps toward change. These approaches are used alongside discussion and real-world practice. Susan has long experience in addiction work, including helping both people with substance use concerns and their families.

She also addresses relationship stress, intimacy-related issues, parenting concerns, and life transitions. Additional focus areas include trauma and abuse, ADHD, career worries, and financial stress. Appointments are offered by video, phone, live chat, or text-based messaging.

Sessions are scheduled around weekly hours and a subscription model that can be canceled at any time. The process typically begins with a short matching questionnaire to find the right fit.

Focus areas and approaches

Everything Susan lists on their public professional profile, in their own terms.

Approaches Susan names

Naming an approach is not evidence of training in it. This directory copies what each therapist lists and does not check training records.

Online support

How her approaches fit online therapy

Susan uses Cognitive Behavioral Therapy to help people identify unhelpful thoughts and try different behaviors. CBT often involves clear goals and practice between sessions to change patterns that maintain anxiety, depression, or addictive behaviors.

She also uses Client-Centered Therapy, which means the therapist follows the person's lead and focuses on listening and understanding. That approach helps when someone needs acceptance and space to figure things out at their own pace.

She includes Solution-Focused Therapy to set small, practical steps toward change. This helps people build momentum with short, achievable goals that can be tracked from one session to the next.

Finding the right approach is part of the work. The therapist will collaborate with each person to decide which methods suit their needs, goals, and preferences. That may mean combining elements from different approaches and adjusting over time.

Online sessions are offered by video calls, phone sessions, live chat, or text-based messaging to fit different schedules and needs. Video is useful for face-to-face conversation, phone works well when bandwidth is limited, live chat or text messages can support quick check-ins or when shorter contact fits a busy day. These options make it easier to keep therapy consistent around work, caregiving, and other commitments.

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Questions people ask

What concerns does she help with?

Susan works with stress, anxiety, addictions, depression, grief, trauma and abuse, relationship and intimacy-related issues, parenting concerns, ADHD, and many life changes.

How would you describe her therapeutic style?

She focuses on practical steps, meeting people where they are, and building on existing strengths with education and homework when helpful.

What is her professional background?

She has 35 years of experience and began her career working in the area of addictions, later expanding to broader mental health and caregiver issues.

Where is she licensed and based?

She is a licensed clinical social worker with a Wisconsin LCSW and practices from Wisconsin.

Which languages are supported?

Sessions are offered in English.

What session formats are available?

Sessions can be done by video calls, phone sessions, live chat, or text-based messaging.

How does payment and cost work?

Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.

How do I begin working together?

Start by selecting the Start Therapy button, completing a short matching questionnaire, and scheduling a time according to the therapist's availability.

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